Who we are

NR-RetroWorks operates this website at: https://www.nr-retroworks.com

This Privacy Policy explains what information may be collected when you use the NR-RetroWorks website, why it is collected, and how it may be used.

Our goal is simple: collect only the information reasonably necessary to operate the website, fulfill orders, provide customer support, prevent fraud or abuse, and meet legal obligations.

NR-RetroWorks does not sell your personal information to advertisers, data brokers, or other third parties.

Information we collect

Depending on how you use the website, we may collect information such as:

• Name
• Email address
• Billing address
• Shipping address
• Telephone number, when provided
• Account information
• Order history
• Products purchased
• Messages submitted through contact forms
• IP address
• Browser and device information
• Login and account activity
• Information necessary for fraud prevention, security, and troubleshooting

We do not intentionally collect additional personal information simply for the sake of collecting it.

Orders and purchases

When you place an order, we collect information necessary to process and fulfill that order.

This may include your name, billing and shipping information, email address, telephone number, order contents, and transaction-related information.

This information may be used to:

• Process and fulfill your order
• Communicate with you about your order
• Provide shipping and tracking information
• Handle returns, refunds, replacements, or warranty requests
• Maintain transaction and accounting records
• Detect fraudulent or abusive activity
• Meet tax, accounting, and other legal requirements

Payments

Payments are processed through third-party payment services such as PayPal and Venmo.

NR-RetroWorks does not normally receive or store your complete payment card or bank account information. Payment providers process that information according to their own privacy and security policies.

We may receive transaction information from the payment provider, such as your name, payment status, transaction identifier, and information necessary to associate the payment with your order.

Accounts

If you create an account, we store the information necessary to maintain that account and provide account-related features.

You may be able to review or update certain account information through the website.

Account information may also be used for security purposes, including detecting unauthorized login attempts or other suspicious activity.

Contact forms and customer support

If you contact NR-RetroWorks, we may retain the information you provide so that we can respond to your request and maintain a record of customer service, order, compatibility, return, warranty, or other communications.

Please do not submit sensitive personal information that is not necessary for us to assist you.

Comments

If comments are enabled on portions of the website, information entered into the comment form may be collected along with your IP address and browser information to assist with spam detection and site security.

If the site uses Gravatar, an anonymized value derived from your email address may be sent to the Gravatar service to determine whether you use that service.

After a comment is approved, any associated public profile image may be visible alongside the comment.

Media

If the website allows you to upload images, you should avoid uploading files containing embedded location information, such as EXIF GPS data.

Other visitors may be able to download publicly accessible images and extract embedded metadata from them.

Cookies

NR-RetroWorks uses cookies and similar technologies where necessary for the website to function properly.

These may include cookies used for:

• Shopping cart functionality
• Checkout
• Customer accounts
• Login sessions
• Security
• Preferences
• Fraud prevention
• Remembering items placed in your cart

If you log into an account, additional cookies may be used to maintain your session and remember certain preferences.

Temporary cookies may also be used to determine whether your browser accepts cookies.

We try to avoid unnecessary tracking and have no interest in collecting browsing information that is not useful for operating, securing, or improving the website.

Security and fraud prevention

Some technical information may be collected automatically when you access the site, including IP address, browser information, timestamps, login attempts, and similar server or security data.

This information may be used to:

• Protect customer accounts
• Prevent fraud
• Detect automated attacks
• Block malicious traffic
• Investigate technical problems
• Maintain the reliability and security of the website

Security logs are not collected for advertising purposes.

Embedded content from other websites

Some pages may contain embedded content from third-party websites, such as videos, images, payment services, social media content, or other external resources.

Embedded content may behave as though you visited the third-party website directly.

Those third parties may collect information, use cookies, or monitor interactions according to their own privacy policies.

NR-RetroWorks does not control the privacy practices of third-party websites.

Who we share information with

NR-RetroWorks does not sell customer information.

Information may be shared only when reasonably necessary to operate the business or provide requested services.

This may include service providers such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email providers
• Spam prevention services
• Website security services
• Accounting or tax services
• Other service providers necessary to operate the website or fulfill an order

We only provide these services with the information reasonably necessary for them to perform their function.

Information may also be disclosed when required by law, court order, or other valid legal process.

Shipping providers

When we ship an order, information such as your name and delivery address may be provided to the carrier responsible for delivering the package.

Depending on the shipping method, your email address or telephone number may also be provided when needed for delivery notifications or shipment management.

How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Order and transaction records may be retained for longer periods when necessary for:

• Tax records
• Accounting
• Warranty or replacement history
• Fraud prevention
• Dispute resolution
• Legal obligations

Account information may generally be retained while the account remains active.

Security and server logs may be retained for a limited period as necessary for site security, fraud prevention, and troubleshooting.

Customer support communications may be retained when useful for resolving future questions, warranty claims, or order-related issues.

Your information and your rights

Depending on where you live, you may have rights regarding personal information held about you.

You may contact NR-RetroWorks to request:

• A copy of personal information associated with your account
• Correction of inaccurate information
• Deletion of information that is no longer necessary
• Closure of your customer account

Some information cannot immediately be deleted when we are required to retain it for legal, tax, accounting, fraud prevention, dispute resolution, or security purposes.

Where applicable, account holders may also be able to edit or delete certain information directly through their account.

Password resets

If you request a password reset, technical information such as your IP address may be included in or associated with the password-reset process for security purposes.

Automated spam and security services

Visitor submissions, login attempts, contact forms, comments, or other website activity may be checked using automated spam-prevention or security systems.

These systems are used to protect the website and its users from abuse, fraud, malicious traffic, and automated attacks.

Children’s privacy

NR-RetroWorks does not intentionally collect personal information from children for advertising, profiling, or marketing purposes.

The website is intended primarily for customers purchasing products or accessing information related to NR-RetroWorks products and projects.

Data sales and advertising profiles

NR-RetroWorks does not sell personal information.

We do not operate the website for the purpose of building advertising profiles about customers, and we do not intentionally collect unnecessary personal information for resale or third-party advertising.

Changes to this policy

This Privacy Policy may be updated occasionally as the website, services, or legal requirements change.

The current version published on this website will apply to information handled by NR-RetroWorks at that time.

Contact us

If you have questions about this Privacy Policy, your account, or personal information associated with NR-RetroWorks, please contact us through the Contact page.